Terms & Conditions

1Who we are and this agreement

Interstellar Blends is a brand of Interstellar Plan, LLC, 134 Vintage Park Blvd, Ste A #311, Houston, TX 77070 (“Interstellar Blends,” “we,” “us,” “our”). These Terms are an agreement between you and Interstellar Plan, LLC.

They cover this website and every page, tool and feature on it (the “Site”), and every product you order through it. By using the Site or placing an order, you accept these Terms and our Privacy Policy. If you do not accept them, please do not use the Site.

Please read Section 17 with care. It asks that disputes be resolved individually through binding arbitration rather than in court, and it waives class actions and jury trials. You may opt out of arbitration within 30 days, as Section 17 explains.

Please keep a copy of these Terms for your records.

2Health information

Everything on the Site is general education, not medical advice. That includes goal matching, pathway maps, star signatures, What to Expect and study summaries. None of it replaces your physician’s care.

Talk to your physician before starting any dietary supplement. This matters most if you:

• are pregnant or nursing;
• take prescription medication, including blood thinners or medicine for blood pressure, blood sugar or the thyroid;
• have a medical condition; or
• have surgery scheduled.

Stop use and seek medical care if you have an unexpected reaction. Never delay or disregard professional medical advice because of something you read here. In an emergency, call 911.

These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.

The studies we cite were conducted and published by independent researchers. Many examined a single ingredient, not one of our blends. Our evidence grades describe how mature the published science is for a pathway. They are not a promise of any result, and results differ from person to person.

3Eligibility

The Site and our products are intended for adults. If you are under 18, you may use the Site and our products only with the permission and supervision of a parent or guardian.

We do not knowingly collect personal information from children under 13. If you believe a child under 13 has given us personal information, email us and we will delete it.

4Orders, pricing and offers

Your order. An order is an offer to buy. A contract forms when we confirm your order by email. We may decline or cancel an order, in whole or in part, before it ships. If we cancel after you have paid, we refund you in full.

Prices. Prices are in U.S. dollars and shown at the time of your order. Taxes and delivery charges, where they apply, are shown before you place your order. If a price on the Site is wrong because of an error, we will tell you and let you confirm or cancel before we ship.

Payment. You authorize us and our payment processors to charge your chosen payment method for your order, including any taxes and delivery charges shown.

Availability. Products are offered while supplies last. We may limit quantities per customer, per household or per order.

Offers and codes. Each offer or code carries its own terms, shown with it. Unless those terms say otherwise, codes are single use, have no cash value, cannot be combined and cannot be applied to past orders. We may end an offer at any time, and may void codes used in breach of their terms.

5Shipping and delivery

Delivery dates shown with your order are estimates. Delivery is included on orders that meet the threshold shown in your cart.

Title and risk of loss pass to you when the carrier delivers your order to the address you gave us. Until then, a lost or damaged shipment is ours to make right (Section 7).

Please check your address before you order. If a parcel is returned to us because an address was incomplete or wrong, we will reship it once at our cost or refund you for the products.

6The 60-Day Guarantee

If a blend is not right for you, tell us within 60 days of delivery and we will refund what you paid for it, even if you have opened it.

Our Refund Policy sets out the guarantee in full: how to ask for a refund, what it covers and how quickly we pay. The Refund Policy is part of these Terms.

7Damaged or incorrect items

If an item arrives damaged, defective or not what you ordered, email us within 7 days of delivery. We will send a replacement or refund you in full, delivery included, at no cost to you. Our Refund Policy (Section 5) explains what to send us.

8Subscribe & Save

Subscribe & Save delivers your selection every 60 days. Your first order is charged at the price shown; every delivery after it is 15% off that price, charged to your payment method until you stop it. We email you before any change in price takes effect.

You may change, skip or cancel before your next order is processed by emailing interstellarblend@gmail.com. There is no minimum and nothing to repay: canceling simply stops the deliveries still to come. Orders already shipped remain covered by the 60-Day Guarantee.

9Your account

If you create an account, keep your sign-in details private. You are responsible for activity under your account. Tell us at once if you believe someone else has used it. Please keep the information in your account accurate and current.

10Using the Site

We grant you a personal, limited, non-exclusive, non-transferable and revocable license to use the Site for your own non-commercial purposes, in keeping with these Terms.

You agree not to:

• use the Site for any unlawful purpose or any purpose these Terms prohibit;
• damage, disable, overburden or impair the Site, or interfere with anyone else’s use of it;
• copy, scrape or harvest the Site’s content or data by automated means;
• reverse engineer, decompile or tamper with the Site or its software;
• obtain, or try to obtain, anything through the Site by means we have not intentionally made available; or
• resell our products or content without our written permission.

11Intellectual property

The Site and everything on it belong to Interstellar Plan, LLC or its licensors. That includes text, graphics, logos, images, formulas, pathway maps, evidence grades, software and the way all of it is compiled. Copyright, trademark and other laws protect it.

You may view and print pages for your own personal use, keeping every notice intact. Any other use requires our written permission. Buying our products or using the Site gives you no ownership of, or license to, our intellectual property beyond what these Terms expressly allow. Interstellar Blends and our product names are our trademarks.

12Reviews and submissions

If you send us a review, testimonial, photo, idea or other material, you confirm it is your own and truthful, and that you have the right to share it. You grant us a worldwide, royalty-free, perpetual license to use, reproduce and display it, with your first name and last initial, in connection with our brand. We do not pay for reviews. We may decline or remove any submission.

13Links to other sites

The Site links to other websites, including the journals and databases where the studies we cite are published. We provide these links for your convenience. We do not control those sites and are not responsible for their content, accuracy or practices. A link is not an endorsement of the site or its operator.

14Disclaimers

We work to keep the Site accurate, but it may contain errors or omissions, and we may change it at any time. We do not promise that it will be uninterrupted, secure or error-free.

To the fullest extent the law allows, the Site, its content and our products are provided “as is” and “as available.” We disclaim all warranties, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.

Nothing in this Section limits the 60-Day Guarantee, our Refund Policy, or any right the law does not allow us to limit.

15Limitation of liability

To the fullest extent the law allows, Interstellar Plan, LLC and its owners, officers, employees, agents and suppliers are not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, data or use. This applies to anything arising from or related to the Site, our products or these Terms, on any legal theory, even if we were told such damages were possible.

Our total liability for any claim is limited to the amount you paid for the product that gave rise to it.

Some states do not allow these exclusions or limits, so some of them may not apply to you. They do not limit liability that the law does not allow us to limit.

16Indemnification

You agree to defend, indemnify and hold harmless Interstellar Plan, LLC and its owners, officers, employees, agents and suppliers against claims, losses, liabilities and expenses, including reasonable attorneys’ fees. This covers claims arising from your breach of these Terms, your misuse of the Site, your submissions, or your violation of any law or anyone’s rights.

We may take over the defense of any such matter at our own cost. If we do, you agree to cooperate with us.

17Resolving disputes

Talk to us first. Most concerns are settled quickly by email. Before starting any formal proceeding, send us a written description of your claim and the outcome you want, and give us 60 days to resolve it. We will do the same before bringing any claim against you.

Binding individual arbitration. If we cannot resolve a dispute informally, you and we agree to resolve it by binding arbitration rather than in court. This covers any dispute arising from or related to the Site, our products or these Terms. The American Arbitration Association administers it under its Consumer Arbitration Rules, which also set how filing and arbitrator fees are paid. Hearings may take place by video or phone, or in the county where you live. The Federal Arbitration Act governs this Section.

Exceptions. Either of us may bring an individual claim in small claims court if it qualifies. Either of us may ask a court to stop the infringement or misuse of intellectual property.

No class actions and no jury. Claims may be brought only on an individual basis, not as a plaintiff or class member in any class, collective, consolidated or representative proceeding. The arbitrator may not combine more than one person’s claims, and may award relief only to the individual party seeking it. You and we each waive any right to a jury trial. If this class waiver is found unenforceable for a claim, that claim proceeds in court, and the rest of this Section still applies.

Your right to opt out. You may opt out of arbitration within 30 days of first accepting these Terms. Email interstellarblend@gmail.com with your name, the email address you use with us and a statement that you opt out. Opting out changes nothing else in these Terms.

18Governing law and venue

The laws of the State of Texas and applicable federal law govern these Terms, without regard to conflict-of-law rules. Any claim not subject to arbitration belongs exclusively in the state or federal courts located in Harris County, Texas. You and we consent to their jurisdiction and venue.

19International use

We operate the Site from the United States. If you use it from another country, you are responsible for following your local laws. Our products may not be available, or lawful to import, everywhere.

20Electronic communications

When you visit the Site, email us or write to us on our social media accounts, you communicate with us electronically. You agree that agreements, notices, disclosures and other communications we send electronically, by email or on the Site, meet any legal requirement that they be in writing. Every marketing email includes a way to unsubscribe.

If you agree to receive text messages, we may send recurring automated marketing texts to the number you give us. Consent is not a condition of purchase. Message frequency varies, and message and data rates may apply. Reply STOP to cancel or HELP for help.

21Suspension and termination

We may suspend or end your access to the Site, or any part of it, if we reasonably believe you have breached these Terms or misused the Site. Sections that by their nature should continue, including Sections 2, 11, 12 and 14 to 18, survive. Orders you have already placed remain covered by our Refund Policy.

22Changes to these Terms

We may update these Terms from time to time. The version posted on the Site, with its date, is the current one. Changes apply from the date they are posted. They do not change the Terms that applied to an order you have already placed, and changes to Section 17 do not apply to a dispute already known to us.

23General

• Entire agreement. These Terms, with our Refund Policy, our Privacy Policy and any terms shown with an offer, are the whole agreement between you and us about the Site. They replace all earlier communications on that subject.
• Severability. If any part of these Terms is found unenforceable, it is replaced by the enforceable provision closest to its intent, and the rest remains in force.
• No waiver. If we do not enforce a right, we have not waived it.
• Assignment. We may transfer these Terms. You may not transfer them without our written consent.
• Relationship. Nothing in these Terms creates a partnership, joint venture, employment or agency between you and us.
• Legal requests. We may comply with lawful requests from courts, governments and law enforcement about your use of the Site.
• Records. A printed copy of these Terms, or of any notice sent electronically, is admissible in legal proceedings as any business record would be.
• Language and headings. These Terms are written in English, which governs. Headings are for convenience only.

24Contact us

Questions about these Terms, your order or the 60-Day Guarantee are welcome.